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PRIVACY POLICY
At boutique bnbs, we are committed to protecting the privacy of our clients and their personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your information as you engage with our property management and rental services. By using our services, you agree to the terms outlined in this policy.
We may collect the following types of personal information from our customers: - Personal Identification Information: Name, email address, phone number, and mailing address. - Financial Information: Payment details (processed securely via third-party payment processors). - Property Information: Details about the properties you are interested in or currently renting. We collect information through various methods, including: - Online Forms: When you fill out forms on our website to inquire about properties or services. - Email Communication: Information you provide when contacting us via email. - Phone Calls: Data collected during phone conversations with our representatives. - Cookies and Tracking Technologies: Information gathered through cookies and similar technologies to enhance user experience on our website. We collect personal information for the following purposes: - To provide and manage our property management services. - To communicate with you about your inquiries, applications, and account status. - To process payments and manage billing. - To improve our services and enhance user experience. - To comply with legal obligations and protect against fraudulent activity. We take data security seriously and implement various measures to protect your personal information from unauthorized access or misuse, including: - Encryption: Sensitive information transmitted over the internet is encrypted using secure protocols. - Access Controls: Access to personal data is limited to authorized personnel only. - Regular Security Audits: We conduct regular reviews of our security practices and protocols to ensure compliance and protection. We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances: - With service providers who assist us in delivering our services (e.g., payment processors, maintenance providers), provided they adhere to strict confidentiality standards. - To comply with legal requirements or protect our rights. Please note that SMS or phone numbers will not be shared for SMS marketing purposes. You have the following rights regarding your personal information: - Access: You can request a copy of the personal information we hold about you. - Update: You can update your information if it is inaccurate or incomplete. - Delete: You can request the deletion of your personal information, subject to legal obligations we may have. To exercise these rights, please contact us using the information provided below. If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at: boutique bnbs PO Box 381 Matthews, NC 28105 [email protected] 704-520-5900 We are here to assist you and ensure your privacy is respected. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- This Privacy Policy may be updated from time to time to reflect changes in our practices. We encourage you to review this policy periodically for the latest information on our privacy practices. |